Reference

What You Agree To When Using 111dab

These terms set out the rules that apply when you open an account, make a deposit via bKash, Nagad, or Rocket, and access any part of the 111dab lobby.

Account eligibility rulesbKash, Nagad, Rocket wallet conditionsDeposit and withdrawal termsAccount suspension policyGoverning jurisdiction notice
111dab What You Agree To When Using 111dab
TERMS CONTACT

Reach Us About These Terms

If any part of these terms is unclear, or if you need to raise a dispute about your account or a transaction made via bKash, Nagad, or Rocket, our support team is the right first point of contact. We aim to respond to all terms-related queries with a clear, written answer so there is a record you can refer back to.

Team online

Live Chat

Start a live chat from the 111dab site or mobile view. Keep your account ID and the relevant wallet number ready so we can locate your case quickly.

Email Support

Send a written query to our support address. For terms disputes or wallet-verification questions, email gives you a paper trail for reference.

Account Help Centre

The Help Centre inside your account covers common terms questions — wallet limits, eligibility checks, and account-status queries — with step-by-step answers.

HOW WE OPERATE

How 111dab Applies These Terms Fairly

These terms are not just legal formality — they describe how we actually handle your account, your wallet data, and any dispute you raise. Each point below reflects a real operational step we follow when a terms question comes up.

Wallet Data Handling

bKash, Nagad, and Rocket numbers tied to your account are stored securely and used only for deposit matching and withdrawal routing — never shared with unrelated third parties.

Account Security Steps

Every login triggers an OTP check to your registered mobile number. If you suspect unauthorised access, contact support immediately so we can lock the account while you verify ownership.

Record Retention Policy

We keep transaction records — including all bKash, Nagad, and Rocket payment logs — for a defined retention period to support dispute resolution and comply with applicable requirements.

Requesting Term Changes

If you believe a term has been applied incorrectly to your account, raise it via live chat or email. We review each case individually and respond in writing with our decision.

Common Questions About Our Terms

The questions below cover what you actually need to know about how these terms affect your account day to day — from wallet rules to account closure. If your question is not here, live chat is the quickest way to get a straight answer.

Access and eligibility depend on your local law and region. We do not override local legal restrictions. You are responsible for confirming that using this platform is permitted in your specific location.

No. Your deposit and withdrawal wallet must be registered in your own name. Using another person's bKash, Nagad, or Rocket number will trigger a verification hold and may lead to account suspension.

We post the updated terms here and flag what changed. If you continue using your account after that, you are accepting the revised terms. Disagree with a change? Contact support to arrange account closure.

Contact support via live chat or email with your account ID and the wallet number used. We pull the transaction log — including bKash or Nagad records — and respond with findings in writing.

No. Each person is permitted one account only. Duplicate accounts breach these terms. If we detect multiple accounts linked to the same identity or wallet, both accounts may be suspended pending review.

We retain transaction records — including all wallet payment logs — for a defined period to handle disputes and meet applicable compliance requirements. Contact support if you need details specific to your account.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.